Contactless check-in. Zero coordination.
We install a cloud-connected smart relay on your door lock. When a guest books, they automatically receive a personalised digital key link — valid only during their stay. From that same link, guests can open the door, request a custom check-in time, read property instructions, order extra services, and report issues. No app to download, no physical handover, no waiting.
Professional cleaning after every checkout.
We coordinate a professional cleaning team for every checkout. The schedule is synced with your bookings automatically — no manual coordination required. After each clean, you receive a photo report.
Hotel-grade linen. Always fresh.
Every guest arrives to a freshly made bed with clean towels. We supply, replace, and launder all linen and towels — you never need to buy or manage stock.
Earn more from every booking.
Guests can purchase extras directly from their digital key page — late checkout, additional rooms, washing machine activation, or any service you define. Orders are tracked in your dashboard, and fulfilment is coordinated by nonlost. You earn more per booking with zero extra effort.
Collect money. Automatically.
We at nonlost handle payment collection and security deposit management through an integrated payment flow. Guests pay directly from their digital key page — no separate app or redirect required. Deposits are held and released automatically, and each booking tracks what has been paid and what remains outstanding.
One calendar. All platforms.
Your availability and pricing sync automatically across Airbnb, Booking.com, Vrbo, and other OTA platforms. Bookings confirmed on any channel appear instantly in your nonlost portal dashboard, trigger automatic key generation, and close availability across all platforms. You change your price once — it updates everywhere.
Something breaks? We handle it.
When a guest reports an issue — directly from their digital key page — or our team spots a problem during cleaning, it is logged as a support ticket in your dashboard. We coordinate the repair with a trusted local contractor, keep you informed at every step, and send you the quote for approval before any work begins.
AI-powered guest identity verification.
Guests photograph their passport or ID directly from their digital key page — no app, no form to fill in manually. Our AI reads the document instantly and pre-fills all required fields. The system flags any mismatch between the passport name and the booking name for your review. All records are stored securely against the booking and accessible from your dashboard.
Every lead tracked. Every guest onboarded.
We at nonlost manage the full guest lifecycle from first enquiry to post-stay follow-up. Leads from the website form are captured automatically as CRM records. Prospects are tracked through a pipeline, and once won, they are transferred to the platform with a single click. Guest onboarding is handled digitally — no paperwork, no manual data entry.